NecksGen REV

Baja Racing Gear – Return & Refund Policy

We will gladly return almost all items within 30 days of purchase. Returns may be subject to restocking fees to cover any credit card fees, shipping and re-packaging.

These items are not returnable or refundable:

• Any item purchased over 30 days.
• Any DVD, software or video that has been opened.
• Special order or modified items are final sale.
• All Starlink, Satcomm units and parts are final sale.
• Labor, service and activation fees are non-refundable.
• Any item that is not in its original, new, unused condition, missing parts or damaged by anything other than shipping.
• If an item was damaged during shipping, you must retain all packaging and send a photo to sales@bajaracinggear.com.

The exception to the above policy: Lowrance GPS may be returned for any reason within 30 days of sale.

Return Shipping

• Standard returns (for example, if you change your mind): you pay the return shipping, and it is not reimbursed.
• Items we shipped in error: you are not responsible for return shipping.
• Defective items: contact us at sales@bajaracinggear.com with your order number, a description of the problem, and photos or video if possible. You ship the item back to us first. Once we confirm the defect, we refund your return shipping and pay to ship any replacement to you.
• No restocking fee is charged on confirmed defective items.

Refunds

For approved standard returns, refunds are issued to the original payment method, minus any applicable restocking fees, within 5–7 business days after we receive and inspect the returned item.

How to Start a Return

Contact us at sales@bajaracinggear.com with your order number to request a Return Merchandise Authorization (RMA). Unauthorized returns may be refused or subject to additional fees.